If you believe you have a life-threatening emergency, either call 911 or go directly to the nearest emergency room.

If you are unsure what to do, call our office immediately and indicate to the receptionist you have a serious problem (such as chest pain, difficulty breathing, etc) and the receptionist will transfer your call to a nurse. Then, you can discuss your symptoms so our staff can better decide if this permits a trip to the ER or if you can be seen at our office.

If you call after hours, our on-call doctor will be paged and will return your call. The doctor can then decide if you should go to the ER, go to an Urgent Care Center, or if it will be ok to wait until the following day to be seen in our office.

There is also an Urgent Care Center located at the Capital Region Health Park open evenings, weekends and holidays. If you decide to go to an urgent care facility, we encourage you to use this location as we know the physicians who work there, we receive regularly updated notes on our patients through the Electronic Health Record, and we can access any blood work or X-Rays that are completed.

If you do go to the emergency room and our office is not aware, please notify us within 24 hours to ensure appropriate follow-up care and/or necessary referral forms can be done. We also encourage you to notify your health insurance company of an ER or Urgent Care visit.